Privacy Policy

Last updated 28 October 2026

This policy explains what KrabsLabs LLC, doing business as Hookline ("Hookline", "we") collects when you use hooklinetrade.com and the Hookline service, why, and what you can do about it.

What we collect

• Account details: your email address and the answers you give when you sign up.
• Your Tradovate connection: an access token that Tradovate issues when you sign in on Tradovate's page, and the names of the accounts you choose to connect. We never receive or store your Tradovate password.
• Your settings: which accounts trade, sizes, limits and trading hours.
• Order records: each alert you send, each order we send to Tradovate, and Tradovate's response.
• Billing: handled by our payment processor; we receive a confirmation, not your card number.

How we use it

To run the service: place the orders you configure, enforce your limits, show you your order log, and contact you about your account. We do not sell your data and do not use your order records for advertising.

How we protect it

Tradovate tokens are encrypted at rest, and the key is kept only on our server. Access to production systems is limited to the people who run the service. If we learn of a security breach that affects your data, we will tell you promptly. Hookline does not display or resell market data.

How long we keep it

Order records are kept while your account is open and for up to 24 months after, so you can review past activity and we can answer disputes. When you disconnect Tradovate, we delete the token immediately.

Your choices

You can disconnect Tradovate at any time from your dashboard. To get a copy of your data or have it deleted, email us; we answer within 30 days.

Changes

If we change this policy in a way that matters, we'll email you before the change takes effect.

Questions: support@hooklinetrade.com